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AI processing and controls

AI features are enabled by default for new organizations. Control sends AI inference requests only through approved EU routes. There is no AI processing choice during onboarding. The same EU-only processing setup applies organization-wide to all Control AI features.

Enable or disable AI

Organization admins can open Settings → AI and automation and use Enable AI features to turn AI-powered analysis, suggestions, chat, and automation on or off. Turning AI off prevents new AI-processing requests for the organization. Turning it on restores AI functionality using the same EU-only processing setup.

Processing behavior

  • AI inference stays on approved EU routes.
  • Control does not fall back to a global AI route.